Network Doctor Booking Service

Prudential is dedicated to providing customers with a comprehensive network doctor booking service, ensuring a convenient and reassuring medical service experience. Life Assured with eligible medical policy only need to call our medical network booking and pre-authorisation hotline to easily make appointment with our network medical specialist.

Our extensive medical network has expanded to over 300 specialist doctors, more than 40 day surgery centers, and diagnostic imaging service centres.

As a Life Assured with an inforce medical policy, all you need to do is dial our medical network booking and pre-authorisation hotline at (852) 2281 1345, and our team will assist you in booking an appointment with our network doctor, ensuring a comprehensive, convenient, and reassuring medical service experience.

You can also search our network doctors via "Network Doctor Search".

Frequently asked questions

Network Doctor Booking Service applicable to all Life Assured with an inforce medical policy

For PRUmyhealth prestige medical plan, please contact (852) 2281 1180.
For other medical plan, please contact (852) 2281 1345.
We have dedicated personnel to assist customers in scheduling appointments with network doctors.

The service time of Network Doctor Booking Service are Monday to Friday from 9 am to 6pm, Saturday from 9 am to 2 pm. (Closed on Sunday and public holiday)

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Network Doctor Booking Service

Frequently asked questions

Who is eligible for Network Doctor Booking Service?

How to use Network Doctor Booking Service?

What is the service time for Network Doctor Booking Service?